Privacy Policy

Introduction

Welcome to Shopi! Your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our platform to create shops, post products, and connect with buyers. We are committed to ensuring your information is handled securely and transparently.

Who We Are

Shopi is an ecommerce marketplace where users can create shops and post products to connect with potential buyers. We do not handle payments and focus solely on connecting buyers and sellers.

Email Address: business@shopi.co.ke

Information We Collect

We may collect and process the following types of personal information:

• Directly from You: Information provided during registration, shop creation, and product postings.
• Automatically: Data collected through cookies and analytics tools when you use our website, such as device information, IP address, and browsing activity.

How We Use Your Information

Your information is used to:

• Facilitate communication between buyers and sellers.
• Improve website functionality and user experience.
• Comply with legal obligations and prevent fraud.

How We Protect Your Information

At Shopi, we use industry-standard security measures to protect your personal information. This includes:

• SSL encryption for secure data transmission.
• Regular security audits and updates.
• Restricted access to sensitive data, accessible only by authorized personnel.

While we take every precaution, no system is completely secure. We encourage you to take steps to protect your own information, such as using strong passwords.

Cookies and Analytics

We use cookies to enhance website performance and improve your experience. Google Analytics helps us understand usage patterns and make data-driven improvements. You can manage your cookie preferences or disable them through your browser settings. Learn more in our Cookie Policy.

Sharing Your Information

We do not sell or share your personal data with third parties except to:

• Comply with legal obligations.
• Provide necessary services (e.g., hosting, analytics).

Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Object to or restrict certain processing activities.
• Withdraw your consent where applicable.

To exercise your rights, contact us via the email or phone number provided above.

Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated to you via email or through a notice on our website.