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Get Verified on Shopi: Build Trust, Boost Sales

Verification is your badge of credibility on Shopi. It tells customers that you’re a trusted seller, serious about quality and service. This simple guide walks you through everything you need to know to become a verified seller — and why it’s worth it.

Why Get Verified?

  • Gain Trust: Verified sellers appear more reliable and professional to potential buyers.
  • Boost Visibility: Verified sellers are prioritized in search and category listings.
  • Access Premium Features: Unlock seller analytics, promotional tools, and more.
  • Build Credibility: A verification badge signals a real, accountable business presence.

Who Can Apply for Verification?

Whether you’re an individual seller or a business, you can apply for verification as long as you meet the basic requirements. These include having an active Shopi account, consistent listings, and a valid means of identification or business registration.

How to Get Verified

  1. Go to Your Profile: Log in to your Shopi account and visit your seller dashboard.
  2. Click “Get Verified”: You’ll see the verification prompt. Click to begin the process.
  3. Submit Required Documents: This includes a national ID, business registration certificate (for businesses), or utility bill for address confirmation.
  4. Upload Clear Product Listings: Ensure your shop has real, quality photos and complete product details.
  5. Wait for Review: Our team will review your application within 48–72 hours.
  6. Get Notified: Once approved, your verification badge will be displayed on your profile and product pages.

Tips to Speed Up Your Verification

  • Use consistent details: Ensure your name and contact info match across your documents and Shopi profile.
  • Upload high-quality images: Blurry documents or poor product photos can delay approval.
  • Complete your profile: Add a profile photo, bio, and shop name — it all builds trust.
  • Be responsive: Check your email or messages in case our team needs clarification.

After You‘re Verified

Once verified, make the most of your status! Add the badge to your shop banner, maintain quality service, and keep your listings up to date. Verified sellers on Shopi enjoy higher buyer confidence, more messages, and increased conversions.

Need Help?

Have questions or facing issues during verification? Reach out to our support team via the Help Center. We‘re here to make the process smooth and hassle-free.

Join Kenya’s Trusted Seller Community

Verification is just the beginning. With your badge in hand, you’re not just selling — you’re building a brand. Take the next step with Shopi and stand out as a reliable seller in the eyes of thousands of Kenyan buyers.